Offering Nonprofit IT Support to The TJCCF
Atlas Professional Services has been providing the Tampa Jewish Community Centers and Federation (TJCCF) with industry-leading nonprofit IT support since 2009.
In the last seven years, the organization has more than doubled in size and so has their managed IT service needs. The TJCCF now requires a local IT company that can support multiple locations with onsite support. The Tampa JCCs and Federation has been so pleased with the nonprofit IT support Atlas has provided, they offered this review.
About TJCCF
The Tampa JCCs and Federation is the umbrella organization that owns both the JCC on the Cohn Campus and the Shanna & Bryan Glazer JCC. TJCCF also operates two preschools, Club J After School and Camp J in the summer, and the Harry & Jeanette Weinberg Village Assisted Living Residences.
With multiple business locations, staying connected through technology is important to the organization’s work. Each facility relies on the IT network to access the VOIP phone system and security system, as well as printers, scanners, and WiFi. Both JCCs also utilize technology to operate much of their fitness equipment.
The Challenge
In 2010, the TJCCF needed a new server and began interviewing IT companies in Tampa to oversee the job. Sally Benjamin, Chief Administrative Officer for TJCCF, was introduced to Greg Zolkos of Atlas Professional Services by a former employee.
“Atlas was relatively new in town,” said Sally. “But when we connected with Greg, he was easy to speak with and his price was reasonable, which is important to our nonprofit. He also assured us he could get the job done on our tight timeline.”
At the time, the Atlas team consisted of Greg and two other employees. While Atlas was much smaller than other IT companies in Tampa, the TJCCF CEO agreed to hire them for the job.
The Solution
Initially, leadership hired Atlas just to upgrade the TJCCF server, but the relationship evolved into a regular service agreement. In 2013, Atlas transitioned the organization to a VOIP phone system. They also played an integral role in establishing the network infrastructure at the new Bryan Glazer Family JCC in 2016, since renamed the Shanna & Bryan Glazer JCC.
“The Shanna & Bryan Glazer JCC was built inside the shell of an old armory,” said Sally. “This gave us the opportunity to wire it to our exact specifications. Atlas was instrumental in setting up our network and overall technology infrastructure. Every detail was thought of and executed with precision.”
At the Shanna & Bryan Glazer JCC, Atlas built a dedicated server room and control rooms. They worked with the organization to ensure connectivity for its security system, fitness machines, guest WiFi and more. Today, Atlas provides managed IT services and virtual CIO services for the entire organization, supporting each of its locations with nonprofit IT support.
The Results
As the TJCCF has grown, Atlas has, too. The Atlas team of over 40 employees now includes engineers who specialize in every facet of nonprofit IT support. This has gone a long way for the organization.
“Greg is very visionary and insightful about setting up the right IT systems and hiring the right people to do the job,” said Sally. “The TJCCF depends on Atlas to ensure we have the right tools and systems in place. Thanks to them, our network doesn’t go down and we’ve never had a ransomware or cyber-attack.
Recently, Atlas completed a project to move the organization from the onsite server to OneDrive and SharePoint. The project went smoothly, and all staff are enjoying the flexibility of cloud file storage.
We greatly appreciate Sally for taking the time to give this review. Contact us if your organization needs nonprofit IT support.
