Industry-Leading IT Resolution Rates: How Atlas Does It At Atlas Professional Services, we understand that downtime caused by IT issues can significantly impact your business. That’s why we’re incredibly proud of our consistently high first-response service ticket resolution rate. We don’t just answer the phone; we strive to fix your IT problems right away, minimizing disruption and…
Downtime Dangers: How Weak Tampa IT Services Cost Businesses Thousands Let’s start with a simple math lesson that illustrates the immense cost of downtime for Tampa businesses with poor IT service: Imagine an employee with a $70,000 salary loses just one hour of productivity each week due to IT issues. This costs your company about…
How to prepare for hurricane season: Essential business IT preparations As the Spring sunshine gives way to the looming threat of hurricane season, businesses in coastal regions must ask a critical question: Is our IT infrastructure ready for the potential impact of a major storm? At Atlas Professional Services, we understand the unique challenges businesses face…
Insight Beyond IT: How Atlas is Empowering Businesses In today’s fast-paced digital world, IT is no longer just a support function; it’s a strategic driver of business success. Plenty of managed service providers (MSPs) can run a decent IT help desk, but only the best take a high-level, strategic approach to supporting their clients’ goals…
Unlocking the Future of Healthcare IT Services in Tampa, Florida Imagine a world where healthcare delivery is seamless, efficient and personalized to each patient’s needs. As we stand on the brink of a technological revolution, healthcare IT services in Tampa, Florida, are set to transform this vision into reality. With cutting-edge solutions, healthcare providers are…
Demystifying AI: Turning Hype into Practical Solutions for Businesses Artificial intelligence (AI) has rapidly transitioned from a futuristic concept to an integral component of modern business operations. However, amid the excitement, it’s crucial to distinguish between the hype and the practical applications that can genuinely benefit organizations. In the webinar we hosted on Jan. 23…
Atlas Introduces New Security and Managed Detection and Response Tools At Atlas, we’ve used products from Huntress for Advanced Threat Detection (ATD) since 2021. Now, we’re adding to our cybersecurity stack and using tools from Huntress for managed detection and response and security awareness training. These tools provide added layers of cybersecurity to our managed IT…
IT Disaster Recovery Best Practices from an MSP After a Hurricane In the aftermath of Hurricane Helene and Hurricane Milton, IT disaster recovery is top of mind for Tampa Bay businesses. Within a three-week period, our business community experienced flooding, widespread power outages and physical damage to office buildings because of the storms. At Atlas,…
2024 Insights on Cybersecurity and Cyber Insurance On Aug. 20, Atlas Professional Services’ VP of Business Development Eric Papp and Billy West, President of insurance brokerage M.E. Wilson Company co-hosted a free webinar, “Unlocking the Mysteries of Cybersecurity.” Experts Michael Gaio of Arctic Wolf, one of Atlas’s cybersecurity partners, and Patrick Makohin of insurance company…
Benefits of Robotic Process Automation for Business’ IT When it comes to your IT services provider, you want to know that they will respond quickly and solve your IT problems so your employees can get back to work. But not every IT need requires the skill of a highly trained engineer. That’s where robotic process…
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