Insight Beyond IT: How Atlas is Empowering Businesses

In today’s fast-paced digital world, IT is no longer just a support function; it’s a strategic driver of business success. Plenty of managed service providers (MSPs) can run a decent IT help desk, but only the best take a high-level, strategic approach to supporting their clients’ goals and growth.

At Atlas Professional Services, we understand this, and we’re committed to providing our clients and the broader business community with “insight beyond IT” – going beyond simply fixing problems to proactively helping organizations thrive.

Below are a few ways Atlas is providing business leaders insight beyond IT:

Webinars: Sharing Knowledge, Fostering Growth

 Since launching our webinar series in September 2024, we’ve been dedicated to delivering timely and relevant content on a variety of critical topics.

Topics have included cybersecurity best practices and the transformative potential of AI. These webinars aim to educate attendees, connect them with experts in various fields, foster a deeper understanding of the ever-changing IT landscape and share practical advice to incorporate in their own businesses.

Networking Events: Building Connections, Opening Doors

 We believe in the power of connection. That’s why we host networking luncheons designed to bring together businesses and service providers that can benefit from each other.

We take a targeted approach, understanding your ideal client profile and “stocking the pond” with potential connections. Whether you’re a private equity firm seeking promising businesses or a business owner looking for strategic partnerships, we facilitate those introductions. We truly enjoy helping professionals in our community expand their networks and grow their businesses.

IT Leadership Exchanges: Connecting the Connectors

 Leading IT in today’s complex landscape can be challenging and sometimes isolating. Our IT Leadership Exchanges provide a unique forum for IT leaders to connect with peers, share experiences and solve their toughest challenges together.

These gatherings are designed to:

• Help solve your toughest challenges by fostering an environment for high-level information exchange between likeminded peers.
• Build meaningful connections with others who understand the unique demands and pressures of your role.
• Provide insights into the latest tech trends and emerging technologies to drive your organization forward.

IT Roadmaps: Strategic Planning for Your IT and Budget

At Atlas, we take a unique approach to IT planning that allows business leaders to plan for their future and budget for upcoming IT needs.

Each quarter, our Client Resolution Specialists and Technical Account Managers meet with clients to conduct a comprehensive review of their IT environment. This includes reviewing things like devices, networking equipment, servers and Office 365 subscriptions.

We identify areas of improvement, potential cost savings and opportunities to enhance overall performance. Then, we provide an IT roadmap with recommendations based on urgency and include a detailed cost estimate. This allows our clients to strategically plan their IT investments for maximum impact. It also allows us to act as part accountant, part Chief Information Office (CIO) and part Chief Technology Officer (CTO) all rolled into one.

Transparency in IT: Building Trust, Fostering Partnership

We believe that transparency is the cornerstone of any successful partnership. Which is why we’ve lifted the veil on how we operate as a managed service provider in our Transparency in IT video and blog series.

We want our clients to have a deep understanding of how we operate as an organization and how this benefits them. Through this series, we’ve shared:

• How Atlas bills clients
• How Atlas uses robotic process automation (RPA)
• How Atlas uses ConnectWise for support requests
• How Atlas onboards new clients

These insights allow us to foster trust and ensure our clients have complete confidence in our services.

At Atlas, we’re more than just an IT provider. We’re a strategic partner dedicated to empowering businesses with the knowledge, connections and proactive planning they need to thrive in the digital age.

We’re committed to providing insight beyond IT, helping you achieve your business goals through strategic technology planning, investment and execution.

Interested in working with an MSP that provides additional value to your business? Contact us today to learn how we can help.