As technology continues to evolve, so do your technology needs. But many businesses lack the internal resources they need to fully manage IT on their own and—when your resources are lagging behind—your business lags behind your competitors.
Small and medium-sized businesses face unique challenges when it comes to managing and keeping up with the latest technology. Teaming up with a Managed Service Provider (MSP) like us can solve many of them:
The Cost of Managing IT
All businesses are looking for ways to keep costs down and some start by cutting costs on their internal IT team. This only hurts your business more by leading to new IT problems and, with less hands on deck, those problems can quickly snowball into larger ones. Working with a managed service provider gives you 24/7 access to a team of highly skilled professionals without the costs of hiring, retaining and training an entire in-house IT department.
An Overworked IT Team
The job of managing IT is diverse and never ends—from fixing daily hiccups, continuous updates and timely backups to security and staying on top of new technology so you’re always competitive. Most of these activities are reactive and consume the majority of your IT staff’s time—leaving them little or no time to focus on technology strategies that could help you grow your business. An MSP can simply ease the load on your existing IT resources or handle everything IT. In fact, a survey conducted by Channel Insider revealed that 60 percent of respondents said their managed services engagement is a collaborative arrangement with their internal IT department. Either way, our primary goal is to understand your needs and deliver the solutions that best fit the way you work, your goals and your budget.
SMBs experience downtime for a number of reasons—hardware failure, software corruption, cyber attacks, power outages, operator error and more. Simple preventative measures such as a disaster backup and recovery plan along with a business continuity plan ensure that in the face of downtime, your information is safe and you can continue working as usual. This also results in better performance, fewer glitches and practically zero downtime.