According to a study conducted by Global Workplace Analytics, more that 80 percent of U.S employees would like to work remotely at least part time. Fortunately, the Internet has made working remotely easy to do with unified and mobile solutions.
Voice over Internet Protocol (VoIP) allows calls to be made over a network, eliminating the need for a wired phone line and enabling mobility for your entire team.
Here are three ways VoIP can improve results for your mobile workforce:
Forget the endless games of phone tag. VoIP makes it easier to manage incoming calls, allowing you to stay connected to your company phone system anytime and anywhere.
Improve Customer Satisfaction
Customer interactions can originate from multiple channels, including voice, email and text. VoIP also makes call routing easier, allowing your employees to answer calls from any location.
Unlike traditional phone systems that are limited by fixed bandwidth, VoIP phone systems can greatly enhance your ability to respond to changing business demands. You can easily scale up or down while only paying for what you actually use.
As the mobile workforce continues to grow, you’ll be able to work with confidence knowing your team is fully prepared with smart technology geared for their success. Want to learn more about VoIP or ready to get started today? Contact us, we’re here to help.