Industry-Leading IT Resolution Rates: How Atlas Does It At Atlas Professional Services, we understand that downtime caused by IT issues can significantly impact your business. That’s why we’re incredibly proud of our consistently high first-response service ticket resolution rate. We don’t just answer the phone; we strive to fix your IT problems right away, minimizing disruption and…
Downtime Dangers: How Weak Tampa IT Services Cost Businesses Thousands Let’s start with a simple math lesson that illustrates the immense cost of downtime for Tampa businesses with poor IT service: Imagine an employee with a $70,000 salary loses just one hour of productivity each week due to IT issues. This costs your company about…
How to prepare for hurricane season: Essential business IT preparations As the Spring sunshine gives way to the looming threat of hurricane season, businesses in coastal regions must ask a critical question: Is our IT infrastructure ready for the potential impact of a major storm? At Atlas Professional Services, we understand the unique challenges businesses face…
IT Disaster Recovery Best Practices from an MSP After a Hurricane In the aftermath of Hurricane Helene and Hurricane Milton, IT disaster recovery is top of mind for Tampa Bay businesses. Within a three-week period, our business community experienced flooding, widespread power outages and physical damage to office buildings because of the storms. At Atlas,…
Hurricane Preparedness for Businesses: IT Best Practices This year, experts are predicting a “hyperactive” storm season – with researchers at Colorado State University (CSU) forecasting that we will have 23 named storms, 11 hurricanes and five major hurricanes. While it’s second-nature for Florida residents to prepare their homes for storms, hurricane preparedness for businesses should…
IT Support for Contractors: Three Biggest Challenges Operating efficiently in the construction industry requires an extensive and regular exchange of data and information between project managers, contractors, office staff, suppliers and customers. However, given the complexities of the industry, obtaining the right technology and IT support for contractors and builders can be easier said than…
Cloud-based server options, like Microsoft Azure and Amazon AWS, have become popular among businesses in recent years. They offer lower overhead costs than on-site servers and added security features and data recovery services. So, it’s no wonder businesses are making the move to the cloud. While there are pros and cons of both cloud-based servers…
Why Start-Ups Need Professional IT Solutions It’s not uncommon for start-up businesses to try to keep costs as low as possible, especially in the early days. To accomplish this, entrepreneurs often take a do-it-yourself approach to certain business functions. While this may work for some aspects of the business, IT is not an area where…
iShared Transportation is a supply chain solutions firm specializing in freight brokerage. The company has been working with Atlas Professional Services for more than two years. During that time, Atlas has served as the company’s Managed Service Provider (MSP), providing IT support for more than 125 employees and support personnel.
This month marks the beginning of hurricane season. This is a critical milestone for all Florida businesses, which should be preparing for potential storms and the devastation they can cause.
