Scott Platkus began working at Atlas Professional Services in 2014 as a Systems Engineer. During his time with the company, he has also served as a Service Lead and was promoted to Service Manager in 2024.

In his current role, Scott manages the service department at Atlas, providing leadership and oversight for our Helpdesk Technicians and Systems Engineers. He leverages his technical knowledge to help ensure that the right resources are working on issues as they come in or need escalation, and he reviews completed tickets and customer feedback to help ensure that Atlas is delivering on commitments to customers.

Prior to joining Atlas, Scott spent a considerable amount of time at an outsourced helpdesk for consumer products, like home routers and network adapters. He led the team there when the company started courting enterprise-level network equipment manufacturers – primarily, Meraki before Cisco bought them, and Aerohive.

in 2001, Scott graduated Summa Cum Laude from DeVry University, where he majored in Telecommunications Management. 

He’s frequently voted “Most Helpful” by his teammates at Atlas. Outside of the office, Scott loves to travel, is currently learning Japanese, and has a small collection of vintage and modern synthesizers, which, someday he plans to actually make music with!